Pick the channel that matches what you are reporting. Every report is reviewed by a human on the Alumni Relations team — there are no automated rejections.
First response within 24 hours.
Use this channel for harassment, impersonation, scraping, spam, hate speech, or any profile or post that breaks the community guidelines. Include a link to the content, screenshots if possible, and a one-line description of what is wrong.
trust@auf.edu.phFirst response within 48 hours.
Use this channel for security issues — broken access controls, data exposure, authentication bugs, or suspected misuse of admin tools. Please do not exploit the issue beyond what is needed to demonstrate it. We disclose responsibly and credit reporters.
security@auf.edu.phBest-effort, usually within one business day.
Use this channel for everything else — broken pages, sign-in trouble, layout glitches, or features behaving oddly. Include your browser, device, and steps to reproduce. Screenshots help a lot.
support@auf.edu.phSigned-in alumni can also report content inline — every profile, message, post, and job listing has a Report button that routes straight to the Trust & Safety queue.
